Senior Systems Engineer (Contract)

Al Jazeera

Senior Systems Engineer, 6-12 Months Fix Term Contract

Only Candidates based out of America will be considered for this role.

The Senior Systems Engineer is responsible for ensuring the smooth running of the AJMN’s systems/storage infrastructure. Working in a fast paced highly collaborative team and deals to resolve systems/storage failures, security attacks and outages etc. They will perform activities such as remote support, configuration and maintenance of servers and storage solutions.

The Senior System Engineer has to ensure the core infrastructure is high available, resilient, stable and secure. They are responsible for monitoring activity, such as server usage, temperatures etc. They would also install systems equipment such as storage, servers, blade enclosures, KVMs, IP‐PDU setup, cabling etc.

Key Responsibilities:

  • Monitor and maintain AJMN’s IT Infrastructure systems stability and performance, and resolves any impact to service, ensure key performance indicators, and service‐level agreements are met.
  • Identify and resolve faults, incidents, problems, service requests and change requests from the AJMN Service Desk
  • React to security incidents by performing sink‐holing, applying security patches and other security operations.
  • Ensure that problems are documented with detailed diagnosis that is accurate and compliant with existing processes.
  • Provision new servers and storage systems as required.
  • Maintain accurate systems information for provisioned servers and systems.
  • Support multiple Technology teams across the whole of Al Jazeera locally.
  • Proactive in detecting systems issues and ensuring systems quality.

The Person we are looking for will have:

  • Bachelor or higher in IT, Computer Science or related field or exceptional prior experience
  • Tertiary qualifications in IT systems related Industry Standard Certifications preferred. Advanced Certifications is a plus.
  • 6+ years in IT and Technology domain.

You will have:

  • Proven working experience in installing, configuring and troubleshooting Windows /UNIX /Linux based environments.
  • Architecture & design of information and operational support systems
  • Experience with Virtualization and cloud Services
  • Experience with Enterprise backup & monitoring systems
  • Quality standards such as ITIL and ISO 9000
  • Technical expertise in IT systems configuration, design and maintenance as well as sustaining and troubleshooting the Infrastructure platform.

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Al Jazeera