Digital Media/OTT Operator

Website EBU

Job Vacancy: Digital Media/OTT Operator – EBU

Location: Geneva, Switzerland

Closing Date: 30th June 2020


The ES Global Operations & Engineering team is the central point of contact for all customers receiving operational services from Eurovision Services. The team coordinates and manages the requirements and delivery of operational services for all events, including transmissions and media services between customers (e.g. media organisations, sport federations and event organisers). The ES Global Operations & Engineering Team is responsible for delivering high-quality services, achieving ambitious operational objectives, implementing reliable solutions to provide outstanding value and services for our customers while optimising costs to improve our bottom line.

The Digital Media Operator (DMO) plays a key role in planning and overseeing the delivery of live streaming events, from contribution to distribution. The DMO will access Eurovision’s dedicated media network and operate a variety of equipment and infrastructure in order to properly deliver the required services. The DMO will be constantly in contact with Eurovision Services central MCR and other Operations departments.


As Digital Media Operator you will:
Deliver live streaming of sports and news events,
Monitor the video and audio quality of content during live programming,
Gather user requirements for events, coordinate with various stakeholders to ensure successful webcasts,
Schedule, upload, publish, and monitor social posts across all platforms: Facebook, Instagram, Twitter, Snapchat, LinkedIn and YouTube,
Manage and execute changes across infrastructure devices and endpoints,
Review process and procedures and identify/implement improvements,
Perform proactive system checks to ensure “ready-for-business”,
Proactively manage escalations, incident tracking, ticketing, and resolutions,
Willing to work in shifts including weekends,
Willing to work occasional after-hours to meet customer demands.

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